- Network Services -

WiFi Engagement & Analytics

Utilize your existing WiFi solution to access valuable data and analytics that help you build detailed visitor profiles and better understand how visitors are moving around your space.

It's time to put your WiFi to work for you

Telesystem’s WiFi Engagement & Analytics platform is unrivaled in its power and flexibility; whether that’s capturing key visitor data, building detailed visitor profiles and reports, or segmenting data to improve visitor engagement, we offer the tools and reporting functionality to transform your physical space and deliver exceptional visitor experiences.

With our cloud software enabled on WiFi hardware, your business can access key demographic and behavioral visitor data, and optimize your space as needed. 

Capture real-time visitor data and insights including name, age, gender, social interests, contact information, frequency of visits and more.

You can also capture detailed information about how visitors move around your venue and utilize space through a variety of reports including footfall, zone flow, heatmaps, dwell, and dots on the map. All of the data collected is stored within a centralized, enterprise-class reporting suite, ready for you to analyze and use to make informed decisions.

Want to see it in action? Watch a FREE demo!

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Build Profiles

Get to know your visitors and build detailed profiles

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Segment Data

Easily segment data to understand your visitor groups

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Custom Marketing

Use the data collected to deliver personalized marketing campaigns

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Optimize Venues

Optimize your space based on how your visitors move around

- WATCH THE VIDEO -

WiFi Engagement & Analytics

Learn how Telesystem WiFi Engagement & Analytics can help your business capture detailed visitor information to transform your physical space, deliver exceptional customer experiences and drive revenue.

WiFi Engagement & Analytics Use Cases

Personalize customer journeys to optimize engagement and increase spend
  • Capture real-time visitor data and insights
  • Deliver personalized marketing campaigns to increase spend
  • Optimize your space based on how your visitors move around
  • Provide indoor and outdoor blue dot location tracking
  • Increase safety through occupancy tracking for situations such as COVID-19
  • Gather valuable customer feedback
  • Enhance asset tracking for critical equipment
  • Increase storefront conversions
  • Drive loyalty scheme participation
  • Monetize your WiFi

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Movement Intelligence

Even before your visitors connect to your WiFi, our captive portal can begin to gather presence information about who is occupying your space and how they move about. The information is fed directly into our analytics portal where you can filter and segment the data to identify patterns and trends.

Presence Analytics bridge the gap between Google Analytics and the real world, offering real time data and reporting using WiFi technology. It’s similar to how cookies track user browsing online, giving venues an unprecedented level of insight into consumer behavior and opportunities to engage customers directly through proximity marketing triggered by a user's location, behavior or demographic.

Key Features:

  • Track your customers’ movements around your venue
  • Identify visitor journeys and trends
  • Measure venue occupancy
  • Utilize footfall and heat mapping
  • Create and manage geo-fenced zones
  • Identify new vs. repeat vistors

Heatmap and demographics

 

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Advanced Wayfinding

Our proprietary blue dot Advanced Wayfinding technology offers real-time location tracking indoors, and the ability to create highly personalized and end-to-end navigation experiences for patients, guests, and employees. With digital maps, highlighted key points of interest, turn-by-turn directions, and location-based notifications, WiFi Engagement and Analytics Wayfinding makes indoor navigation simple.

Branded digital maps support user friendly indoor navigation with point-to-point directions to guide users to their destination, managed via a universal CMS. 

Key Features:

  • Accurate blue dot positioning within 1.5 meters
  • Step-by-step route audio instructions
  • Rerouting notifications
  • Location-based messaging and alerts (geofencing)
  • Highly intuitive UI/EX
  • Mobile responsive web accessibility (non-app/non-mobile users)
  • Data insight about facility usage and navigation patterns

 

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GET STARTED

 

Experience our consultative approach to discovering solutions that
best meet the needs of your business.

 
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