Notices for service outages and scheduled maintenance
Telesystem is experiencing a network event with an upstream carrier. The carrier is actively engaged and currently working to resolution. There is currently a field crew on site, due to extreme weather conditions in the area, there is no ETR at this time. Telesystem will provide additional updates as they become available.
There are no outages currently reported.
Check back soon for more information.
Polycom VVX 500 Firmware Upgrade
January 21, 2020
12:00 AM to 12:10 AM
Telesystem will be performing a firmware upgrade on the Polycom Model VVX500 on January 21st. This upgrade is scheduled for midnight (12:00am) and the telephone will reboot. During this reboot phone the telephone will be down for approximately three to five minutes. If you have any questions please reach out to our Tier III Support Group at 419-724-9898 ext 1.
ACME SBC Upgrades
January 22, 2020
January 28, 2020
Telesystem will be performing upgrades to our core voice services equipment. The upgrades will take place between 2am and 6am the nights of January 22nd through January 24th. There will be more upgrades to our core voice services equipment performed the nights of January 27th and January 28th between 2am and 6am. During this time we do not anticipate any service disruption as the upgrades will be performed on redundant core voice services equipment. If you have any questions please call our Tier III Support Group at 419-724-9898 ext 1.