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Notices for service outages and scheduled maintenance

Current Outages

Cleared Outages

 

 

Planned Maintenance

Scheduled Maintenance


Check back soon for more information.

Summit St Fiber Relocation


September 08, 2020

12:00 PM


until


September 13, 2020

6:00 AM

Telesystem will be performing a government mandated fiber splice in the downtown Toledo area, in order to accommodate the Summit St reconstruction.  This will be handled between the hours of 12:00am and 6:00am starting on 9-8-2020 and ending on 9-13-2020.  

Telesystem Planned Maintenance Notification Request ID#091620 - SIP Trunk Redundancy


September 16, 2020

10:00 PM


until


September 18, 2020

6:00 AM

Telesystem will be performing necessary equipment maintenance on Wednesday, September 16, 2020 and Thursday, September 17, 2020 from 10:00pm to 6:00am.

Our technical staff has worked with senior management to devise the most efficient process possible in order to limit service interruption. Minimizing impact to our customers is of key importance. Please see the details below and accept our apologies for any inconvenience this may cause you.

Request ID# 091620

Event Date: Wednesday 9-16-2020

Event Start Time: 10:00pm

Event End Time: 06:00am

 

Event Date: Thursday 9-17-2020

Event Start Time: 10:00pm

Event End Time: 06:00am

 

Details: Telesystem will be performing equipment maintenance.

Maximum Impact Duration: Customers may experience intermittent disruptions to services for up to 15 minutes during the maintenance window.

Alexis Core Conversion


September 17, 2020

2:00 AM to 6:00 AM

Telesystem will be performing a core router replacement. Upon completion of this maintenance, your services will be restored with no intervention required at your location below.   

Telesystem Planned Maintenance Notification Request E-fax gateway move from TDM to SIP.


September 28, 2020

11:59 PM


until


September 29, 2020

6:00 AM

The maintenance will involve our vendor, Metaswitch, cutting over from our old TDM based E-fax Gateway to a new SIP based gateway.
Details: Transitioning the TDM based e-fax gateway to SIP.
Maximum Impact DurationThere will be an interruption of receiving faxes during this maintenance window.

Telesystem Planned Maintenance Notification Request ID# 09292020 [Metuchen]


September 29, 2020

11:59 PM


until


September 30, 2020

4:00 AM

Details: Telesystem will be testing management module redundancy.
Maximum Impact Duration: Customers may experience service interruptions of up to 3 minutes during the maintenance window.

Bowling Green Core Conversion


October 01, 2020

2:00 AM to 6:00 AM

Telesystem will be performing a core router replacement. Upon completion of this maintenance, your services will be restored with no intervention required at your location below. 

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