Network Status

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Telesystem will be performing a government mandated fiber splice in the downtown Toledo area, in order to accommodate the Summit St reconstruction.  This will be handled between the hours of 12:00am and 6:00am starting on 9-8-2020 and ending on 9-13-2020.  

Telesystem will be performing necessary equipment maintenance on Wednesday, September 16, 2020 and Thursday, September 17, 2020 from 10:00pm to 6:00am.

Our technical staff has worked with senior management to devise the most efficient process possible in order to limit service interruption. Minimizing impact to our customers is of key importance. Please see the details below and accept our apologies for any inconvenience this may cause you.

Request ID# 091620

Event Date: Wednesday 9-16-2020

Event Start Time: 10:00pm

Event End Time: 06:00am

Event Date: Thursday 9-17-2020

Event Start Time: 10:00pm

Event End Time: 06:00am

Details: Telesystem will be performing equipment maintenance.

Maximum Impact Duration: Customers may experience intermittent disruptions to services for up to 15 minutes during the maintenance window.

Telesystem will be performing a core router replacement. Upon completion of this maintenance, your services will be restored with no intervention required at your location below.   

The maintenance will involve our vendor, Metaswitch, cutting over from our old TDM based E-fax Gateway to a new SIP based gateway.
Details: Transitioning the TDM based e-fax gateway to SIP.
Maximum Impact Duration: There will be an interruption of receiving faxes during this maintenance window.

Details: Telesystem will be testing management module redundancy.
Maximum Impact Duration: Customers may experience service interruptions of up to 3 minutes during the maintenance window.

Telesystem will be performing a core router replacement. Upon completion of this maintenance, your services will be restored with no intervention required at your location below.