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Solutions for Retail

Improve the customer experience and drive operational efficiencies

Today's retailers require more bandwidth than ever before to support their day-to-day operations

Plus, they also need reliable communications services that enable new use cases like smart stores, the Internet of Things (IoT) and software-defined wide area network (SD-WAN) deployments.

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Telesystem offers retailers a comprehensive set of network, communications and collaboration solutions to these problems. We have helped a number of companies upgrade existing infrastructure to deliver a better experience for customers and future-proof their operations. Some of the more specific challenges retailers now face include:

  • Having enough network bandwidth for everyday workflows, such as transaction processing at PoS terminals, inventory management, bar coding, in-store Wi-Fi and streaming audio, among other applications.
  • Providing a unified look and feel for customers across all channels - not only in brick-and-mortar stores, but also on the company website and mobile apps - to create a true omnichannel experience.

  • Ensuring the performance of real-time communications for VoIP and video conferencing, through the implementation of an SD-WAN solution capable of dynamically steering traffic and leveraging multiple modes of transport for backup and failover.

  • Being able to recover quickly from outages or other network-related problems that could jeopardize operational continuity - this is where an SD-WAN, managed cloud services and dedicated internet access can all make a difference.

  • Transforming more sites into smart stores, which include technologies such as IoT beacons and guest Wi-Fi to deliver personalized offers and suggestions. Of course, these systems require significant bandwidth to operate as intended.

Telesystem Services and Solutions
for Retail

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Broadband and DIA

With reliable speeds of 100+ Mbps available, our customizable broadband packages are supported by a nationwide network and come with built-in DDoS protection and 24/7 network monitoring.
Upgrade to a dedicated private connection through our DIA offering, which also gives you unlimited usage and a robust SLA, so that even demanding applications always receive the bandwidth they need. 

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Managed Services

Don’t waste any more of your time wrangling with complex IT-related issues that affect your critical systems. We support our cloud and managed services with geographically redundant data centers and a network of experienced technology partners.

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SD-WAN

SD-WAN is the best way to support real-time apps like voice and video by using a combination of broadband internet, MPLS, cellular and satellite connectivity. In addition to enabling fail-safe performance, SD-WAN solutions also greatly simplify network management and provide better support for cloud-based services than traditional WANs.

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SIP Trunks

Want to make your phone service more scalable and more cost-effective at the same time? SIP trunks let businesses scale up flexible, multiline systems that consolidate voice and data traffic on the same circuit without being locked into to purchasing channels in blocks.

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Managed WiFi

Telesystem designs, configures, installs, monitors and manages your secure wireless network freeing you from the burden and cost of setting up and managing a wireless network and allowing you to focus more on your business needs. Our solution is managed remotely, with 24x7x365 monitoring and maintenance of firewall, switches and Access Points (APs) as well as maintaining up-to-date firmware and patches.

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WiFi Engagement + Analytics

Capture real-time visitor data and insight including name, age, gender, social interests, contact information, frequency of visits and more. You can also capture detailed information about how visitors move around your space through a variety of reports including footfall, zone flow, heatmaps, dwell, and dots on the map. All of the data collected is stored within a centralized, enterprise-class reporting suite.

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Hosted VoIP

The most agile and economical way to make phone calls. By using IP networks, hosted VoIP enables high-quality communications and advanced functionality. Administrators can manage everything via a simple web interface, while callers can take advantage of advanced calling features.

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Local Inbound

Telesystem local inbound lets callers conveniently reach your business through a local number, without needing to place an expensive long-distance call. 

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Long Distance

Telesystem provides domestic, international, and toll-free calling plans, all over high-quality networks, for retailers across the U.S.

OUR RETAIL CUSTOMERS

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