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To help businesses take full advantage of their existing Microsoft Teams client and all the collaboration features it offers, Telesystem has combined the strengths of its enterprise voice capabilities with Microsoft Teams via Microsoft Direct Route. This powerful combination allows businesses to combine Microsoft Teams with our VoIP platform into a single solution from a single solution provider.
Telesystem connects Microsoft Teams to the public switched telephone network (PSTN) using Direct Routing over our secure voice network allowing users to make and receive telephone calls external to their organization right from Teams. MS Teams Direct Routing provides full voice capability, including call transfer, forwarding and voicemail. Telesystem provides DID/DDI number porting and management nationwide, allowing users to retain their existing telephone numbers.