- Case Study -

Lucas Metropolitan Housing Authority

Lucas Metropolitan Housing Authority

17,000 people in approximately 7,500 homes are impacted by LMHA services every day. The limited functionality of their former analog phone system could no longer keep up with the demand and functionality the Hosted VoIP solution could provide. By switching to Telesystem’s Hosted VoIP, LMHA is utilizing video conferencing, follow-me functionality, computer integration, extension to extension dialing, and the ability to work anywhere – at a lower price tag than their previous phone solution. 

LMHA’s focus was to maximize what they could do with as few tools as possible. Hosted VoIP helped them become faster, more effective and more efficient. Employee productivity has increased with the option to work on site or at the office and be constantly connected with co-workers and the people they serve. 

 

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