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Hosted Receptionist Console
Hosted Receptionist Console
Hosted Receptionist Console is for receptionists or telephone attendants who manage and screen inbound calls for enterprises. The interface is designed to follow the natural work 'flow' of a call from the top to the bottom of the screen.
Features and Benefits
Features
- Professional Call Handling – Multiple receptionists can see critical information in real-time, with features and functionality not available on legacy, premises-based phone systems
- Intuitive Design – Web-based client/user interface follows the natural work flow of a call across the PC screen
- Customizable* – Add logos and customize the user interface
- Assured Availability* – Enjoy the freedom of not being leashed to a physical location. Our Receptionist Console can be accessed from anywhere – all you need is a computer with an Internet connection
Benefits
- Contact Searching
- Caller ID
- Call Register - Shows how many calls you take and how quick they are
- Contact Monitoring - Monitor busy status of select contacts to determine the best way to route the calls
- Click to dial from call history
- Outlook integration
*Feature availability depends on the platform chosen. Please contact us to discuss your needs.
