- Voice Services -

Microsoft Teams Direct Routing

Guaranteed Savings

Cut your monthly phone bill between 20%-50% and eliminate capital expenditures and maintenance costs on your existing phone system, plus unlimited minutes to US and Canada.

Increased Reliability 

Utilize Telesystem’s Geo-Redundant switch platform with 99.999% uptime and high definition sound clarity.

Enhanced Features

Advanced call queuing allows you to field calls based on predefined business rules, wait time, or customer value. Monitor queue status and advanced features such as Whisper, Interactive Voice Response (IVR) and Automatic Call Distributor (ACD) to expand the capabilities and productivity of your team.

Flexible Mobility

Connect your normal desktop phone to the Microsoft system which allows for greater flexibility to transfer and handle calls as well as mobility to work at the office, at home, or on the go, from any device, on a single platform.