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Your source for Telecom Service + Solution information

Why Wi-Fi location analytics can lead to more efficient retail operations

Location services are among the most powerful capabilities of mobile devices, enabling every use case from dating apps...

How small businesses can benefit from SD-WAN

With the growing prominence of the hybrid workforce, it’s becoming increasingly difficult for businesses to maintain...

Upgrading your cybersecurity posture: SD-WAN, anti-DDOS and more

One of the biggest concerns for remote and hybrid teams is cybersecurity.

The nature of remote work opens up new...

What A Hosted PBX (Private Branch Exchange) Looks Like in 2021

Over time, organizations in every sector from education to health care have migrated more and more of their...

How To Stop A DDoS Attack

Overwhelmed by garbage — that’s basically what happens when your company is targeted by a distributed denial of service...

Guide to NOC (Network Operations Center) Monitoring Services

Monitoring and managing a complex network — which may span multiple offices and locations and face a wide variety of...

Going back to the office? Consider dedicated internet

People are beginning to return to the office but some are choosing to continue to work remotely, creating a growing...

WiFi Engagement + Analytics in Healthcare

After the pandemic, it’s no surprise that patients and staff alike may be apprehensive about setting foot in the...

Hybrid workforce — Keeping people, technology and ideas connected

The pandemic has caused many companies to transition to remote work. With the widespread distribution of vaccines, some...

Getting started with web security for your business

If it's true that you don't get a second chance to make a first impression, many companies are squandering untold...

Why managed services are better for everything from VoIP to Wi-Fi

When you opt for managed services, you're entrusting some of your most important IT operations to an outside provider....

Protecting your network: Endpoint Protection, Managed Firewall and Synchronized Security

Working from home doesn’t have to mean a decrease in security for your business. There are many ways to ensure your...

What Are Wi-Fi Managed Services and How Can They Provide Customer Analytics

How can you ensure everyone on your Wi-Fi network has a strong signal? 

In a residential setting, this is relatively...

Understanding Microsoft Teams Phone Systems

Seemingly overnight, Microsoft Teams became a staple of workplaces the world over. Although Microsoft has, over the...

How and Why to Use an Omni Channel Contact Center

How can you consistently meet customer expectations by providing the best possible customer service during each...

The importance of Hosted VoIP and UC in modern real estate offices

Real estate brokers are frequently on the go, moving from one property to another and then back to their agency offices...

How hosted VoIP improves the reliability and security of healthcare communications

Modern healthcare environments require reliable, economical and compliant communications solutions. In this context,...

Everything You Need to Know About SD-WAN

Prior to the emergence of SD-WANs in the 2010s, corporate WANs went through several major evolutionary phases, starting...

How to Avoid Common Threats to Enterprise Network Security

Enterprise network security is the corporate equivalent of passport control or customs at a port of entry, for instance...

What are the best solutions for avoiding downtime in manufacturing?

Downtime is costly for manufacturers —  by one estimate, unplanned outages can reduce the productivity of factories by ...

Should your business utilize managed network services? What Are Managed Network Services?

Managed network services are the applications and functions of a business network that have been entrusted to an...

How an SD-WAN helps unlock more value from the IoT

The Internet of Things (IoT) is big and getting bigger all the time. According to data compiled by Statista, the IoT...

SIP ALG : How it Affects VoIP Calls

What is SIP ALG?

SIP ALG consists of two different technologies and is common on many commercial firewalls, routers, or...

The complete guide to smart cameras within security systems

Camera systems are key components of corporate security. But they’re often quite complicated to implement and maintain,...

4 Reasons why dedicated internet is essential to scalable delivery and takeout operations

Delivery and takeout operations have become more important to restaurant business models in the post-COVID-19 era. With...

The top 4 benefits of VoIP for your organization

Not all phone calls are created equal. Just on a technical level, a call from a landline is circuit-switched, whereas...

How can SD-WAN benefit your business network service?

Extract: SD-WAN benefits include lower connectivity costs, better application performance and more modernized security...

Prepare Your Institution for the Future with Smart Campus Technology

At some point in the history of consumer and business technology, seemingly everything became “smart.” Smartphones,...

Prevent Connection Dead Spots With a Large Area Wi-Fi Solution

Have you ever experienced big fluctuations in Wi-Fi coverage quality, even while moving around your home? Now imagine...

6 Reasons Why Your Company Needs Managed Security Services

If your car had a serious breakdown, would you try to fix it yourself? Unless you were yourself an experienced...

The differences between SD-WAN, SD-LAN and SD-Branch

After decades of relying on MPLS service providers to connect their branches to data centers, many organizations began...

What are top unified communications companies offering today?

As the name makes clear, a unified communications (UC) solution encompasses multiple modes of business communication -...

Upgrading the Managed Wi-Fi User Experience

Managed Wi-Fi systems have a reputation for being expensive and difficult to use - but they don’t have to be. With the...

4 tips on running your business from your smartphone or tablet

How to work from home has become a relevant concern for many people over time, as more employers embrace telecommuting....

What is Enterprise Cyber Security and Why is it Necessary?

Enterprise cyber security is the defense of all applications, networks and IT infrastructures in a company against...

Telesystem’s White-Glove Approach to Support Pt. 3

When it comes to support, what should customers expect from their telecommunications provider? Too often, these...

Telesystem’s White-Glove Approach to Service Delivery Pt. 2

Network and business communications services can be technically complex and are vital to the success of keeping your...

Telesystem’s White-Glove Approach to Sales

Our customers are our top priority, and our sales team is typically the first point of contact. We can assure you,...

Unified Communications and Collaboration services for your business

Unified communications and collaboration (UCC) is the enterprise equivalent of a Swiss Army knife. In other words, it...

What is unified communications technology?

Unified communications (UC) technology is the core of business UC solutions, which combine multiple channels into one...

How Hosted VoIP Can be Integrated into the Internet of Things

Few recent tech ideas have been as hyped as the Internet of Things (IoT). It's not hard to see why: The IoT holds the...

IT security services - What you need and why you need it

Cybersecurity is too often like a high-stakes game of poker: Even though its participants have prepared for many...

A guide to network security and protection

Strong network security ensures the safety and integrity of your company's computerized activities. Without it, there's...

Benefits of Unified Communications in the Workplace

When an organization implements a unified communications (UC) platform, it brings all of its major communication...

Upgrading the Retail Experience - The Benefits of a Smart Stores

The retail shopping experience is always changing. Think back to the early 2010s, when paying at checkout usually...

Multi Channel vs. Omni Channel Contact Center

Customer communications now flow through many channels. The days of simply calling a 1-800 number to then navigate a...

UCaaS at a glance

As their workforces become more mobile and distributed, companies face a big challenge in keeping everyone in sync. Not...

Why is first-call resolution an important metric for your organization?

In a contact center, first-call resolution (FCR) is one of the most revealing performance metrics, as it captures...

What are the best transport options for dedicated internet access?

If you've ever changed the broadband service to your home, you might have come across marketing materials that tout a...

Is Having a Dedicated Internet Connection Right for Your Business?

In the 1990s, the Netscape Navigator web browser – the first such application a lot of consumers used to access any...

Choosing the right Unified Communications platform

A unified communications (UC) platform should be your ticket to easier team collaboration, with all workflows for...

Don't Underestimate the importance of Small Business Network Security

As an employee or owner of a small or medium-sized business (SMB), it can be easy to think that your organization is...

Why Hosted VoIP is Perfect for Mobile and Remote Workers

Mobile and remote work is becoming more common in the U.S. A 2016 Gallup survey of 15,000 employed Americans revealed...

Does your Business Need a Managed Wi-Fi System?

What's your reaction when you can't get good Wi-Fi service in your home? Assuming it's not a service provider issue,...

The Benefits of Unified Communications as a Service

As their workforces become more mobile and distributed, companies face a big challenge in keeping everyone in sync. Not...

5 Reasons to Employ Omni Channel Contact Center Technology

What if there were a single TV channel or app that carried everything you wanted to watch?

From "Game of Thrones" and...

Evaluating Options for WAN Infrastructure

When you stream video or browse social media on a personal device, you probably rarely, if ever, think about the...

A straightforward guide to SIP Trunking

What if you could operate a business phone system without any actual phone lines? That might sound like a contradiction...

How Managed Wi-Fi Balances Convenience and Security for Your Teams

Fast and reliable WLAN (Wireless Local Area Network) access is sometimes taken for granted, despite the wide range of...

5 features to look for in any unified communications solution

A unified communications (UC) solution should be like a Swiss Army knife – versatile, unobtrusive and easy to use....

How to Choose the Right Server Colocation Solution

Server colocation is sort of like a bank for your IT infrastructure.

When you deposit money into a checking or savings...

Debunked: 4 Myths about Hosted VoIP

Hosted VoIP is not new technology. Its roots trace back to the 1960s, but it really took off in the 2000s, growing...

DDoS Attacks - What are your protection options?

On Oct. 21, 2016, internet users across the U.S. noticed many major websites and web-connected applications were...

Why SD-WAN is Essential to VoIP Success

What would you do if you couldn't get good water pressure in your home? You'd probably call a plumber or (if an...

SIP Trunk vs. Hosted VoIP: Which is better for your business?

Business phone systems are designed for a fundamentally simple task – connecting your organization to the outside...

Why Your Business Should upgrade to Dedicated Internet

Would your teams benefit from dedicated internet access (DIA)? Answering this question requires a close look at how...

5 Major Cybersecurity Risks You Can Mitigate with Managed Security

You've likely heard of the concept of supply and demand, an important economic model that explains how prices are...

Upgrading to Hosted VoIP: 4 Items for Your Transition Checklist

When was the last time you overhauled one of your core business systems, such as your PBX? Even with modern options...

How Hosted VoIP Helps Improve Network Security

Wiretapping dates back to the earliest forms of telegraphic communications. In the 1860s, many U.S. courts forbade...

Telesystem Network Core + Managed Appliance = A Unique Approach to DDoS Defense

Responding to distributed denial-of-service (DDoS) attacks can feel like trying to bail out water from a major ongoing...

Where WANs Fall Short in Supporting Hosted VoIP and How SD-WAN Can Help

If you travel frequently, you've probably relied more than once on the likes of Google Maps, Apple Maps and Waze. These...

How Hosted VoIP Actually Works

Accessing and using a virtual service via resources that are hosted elsewhere is not a new practice. In fact, it...

5 Tips for a Smooth Transition to Hosted VoIP

"It's the journey, not the destination" is an common adage, often meant to encourage focus on the present instead of...

Can SD-WAN Reduce Your Networking Expenses?

Traditional wide area networks (WANs) have never been cheap to maintain. The most popular connectivity option –...

How DDoS Attacks Have Evolved - And why you need built-in protection

In the famous fable "The Three Little Pigs," houses made from three different building materials - straw, sticks and...

VLANs, POE+ and More - Your Guide to Common VoIP Acronyms

Discussion of hosted VoIP technology can quickly turn into alphabet soup. VoIP itself stands for Voice over Internet...

How Hosted VoIP Can Transform Your SMB

Today's SMBs are rapidly changing how they consume hardware and software. According to IDC, their worldwide spending on...

6 Factors that Contribute to VoIP Call Quality

Remember the time before flat screen high-definition (HD) TVs? Television sets were big and boxy, since they had to...

The Tale of the Tape: SD-WAN vs MPLS WAN

Wide area networks (WANs) are the connective tissue of the modern distributed organization. They tie together main,...

4 Hidden Costs of a Legacy PBX System

Have you ever said or thought something like "I've already watched an hour of this movie; I might as well finish it,...

How to Improve Customer Service with Hosted VoIP

When decision-makers brainstorm ways to trim a business's expenses, they often focus on familiar tactics such as using...

Why You Should Prepare Now for DDoS Attacks

Looking at recent trends in distributed denial-of-service (DDoS) attacks, it's easy to become complacent about the...

SD-WAN - A Fast Lane for Your Most Important Traffic

Imagine driving on a busy expressway. You're cruising along, then you see a barrage of brake lights ahead and suddenly...

4 VoIP Trends to Watch in 2018

VoIP has evolved significantly since its early years. It began as an interesting proof-of-concept for conducting voice...

Why Businesses are Switching to Hosted VoIP

What if you got all the benefits from an application or device, without having to actually own and maintain it? That's...

DDoS: Understand the Risks and Your Options for Protection

Have you ever tried to visit a site or use an application, only to discover it wouldn't load at all? There are many...

The Benefits of VoIP Phones

It seems fitting that one of the earliest applications of VoIP-like technology was in a flight simulator application....

It's Got to Go. How to know when your phone system needs an upgrade

Imagine relying daily on a mobile phone with a broken screen, exposed circuitry and an outdated operating system. You...

Your Hosted VoIP Shopping List : 4 Key Features to Focus On

How much holiday shopping did you do this winter? Across the U.S., retailers saw one of their strongest holiday seasons...

Phone System Security

I know what you’re thinking: Is phone system security really something I have to worry about?

The answer is yes. Many...