- Voice Services -

Auto Attendant

Telesystem's Auto Attendant provides a professional first impression for your callers. It is a flexible, powerful, front office tool that automatically answers incoming calls with a customized greeting and menu messages to direct the caller to the right person or department.

Benefits of Auto Attendant

  • Flexible Routing Options – Route multiple incoming numbers to a single point destination, and callers can access common or custom menus with the touch of a button.
  • Flexible Greetings – Change your greeting or create schedules any time via the online interface. 
  • Professional Greeting for Small Companies – Even the smallest company, or a “virtual” company with no physical office, can present a professional, “big company” image to callers, routing calls to employees who are geographically distributed, or to mobile employees without fixed-line phones.
  • Simple Menu and Customization – Create submenus and update as needed.
  • Savings – An Auto Attendant can replace or assist an operator by automating incoming phone calls. Plus, it doesn’t require huge capital investments or maintenance fees.

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- FROM THE BLOG -

How to Improve Customer Service with Hosted VoIP

Customer service is not just a driver of an organization's image and reputation. It also shapes long-term retention and revenue. By prioritizing customer service, you can achieve returns comparable to dramatic reductions in spending or increased profit. Learn how on our blog.

 

Read the Blog

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